Privacy Policy
MCR Services Inc. ("we", "us") respects your privacy. This policy explains what information we collect through our website and services and how we use it.
Information We Collect
When you contact us or request service, we may collect your name, phone number, email address, service address, and details about your request. We also collect standard analytics data (such as pages visited) to improve our site.
How We Use It
We use your information to respond to inquiries, schedule and perform service, process payments, and communicate about your account. We do not sell your personal information for money. See Your Privacy Choices for how to turn off the analytics and advertising cookies this site uses.
SMS / Text Message Terms
If you opt in to receive text messages from MCR Services Inc., message frequency may vary and message/data rates may apply. Reply STOP to opt out at any time, or HELP for assistance. Consent to receive texts is never a condition of purchase.
Sharing
We share information only with service providers who help us operate (for example, scheduling or payment processors) and as required by law.
Your Choices
You may request access to or deletion of your information, and you can opt out of marketing messages at any time by contacting us at [email protected]. If you live in California, Your Privacy Choices below lists more rights you have. If you are in Canada, see Canada below.
Your Privacy Choices
This section is for people who live in California. The California Consumer Privacy Act, as updated by the California Privacy Rights Act, gives California residents the rights listed here. Using any of these rights is free.
Right to Know
You can ask what personal information we have collected about you in the past 12 months. You can ask where we got it, why we collected it, and who we gave it to. You can also ask for a copy of that information.
Right to Delete
You can ask us to delete the personal information we collected from you. We will delete it unless the law lets us keep it. For example, we may need to keep records to finish a job you hired us for, to honor a warranty, or to meet tax and accounting rules. If we keep something, we will tell you why.
Right to Correct
If something we hold about you is wrong, you can ask us to fix it. Tell us what is wrong and what it should say, and we will update our records.
Right to Opt Out of the Sale or Sharing of Your Information
We do not sell your personal information for money, and we never have. Our website does use analytics and advertising tools that set cookies. Under California law, some of those tools can count as "sharing" personal information for cross-context behavioral advertising. You can turn them off at any time.
To opt out, do any one of these:
- In the cookie banner on this site, choose Reject optional, or choose Manage preferences and turn off analytics and marketing cookies.
- Turn on Global Privacy Control in your browser. See the next paragraph.
- Email [email protected] or call (760) 210-0873 and tell us you want to opt out of the sale or sharing of your information.
Global Privacy Control
Some browsers and browser add-ons can send a Global Privacy Control (GPC) signal for you. If your browser sends a GPC signal, we treat it as a valid request to opt that browser out of the sale or sharing of personal information. You do not have to contact us as well. The signal is tied to the browser you are using, so you will need to send it from each browser and device you use.
Right to Non-Discrimination
We will not treat you differently for using any of these rights. You get the same service, the same prices, and the same quality of work either way.
Authorized Agent Requests
You can name someone else to make a request for you. We will ask for written permission signed by you, and we may ask you to confirm with us directly that the agent is acting for you. If your agent holds a valid power of attorney for you, we will accept that instead.
How to Make a Request
Email [email protected] or call (760) 210-0873. We will confirm that we received your request within 10 business days, and we will answer it within 45 days. If we need more time, we will tell you why and take up to 45 more days. Before we release or delete anything, we will ask you for enough detail to be sure the request really came from you. We will not use that detail for anything else. If we have to say no, we will tell you why, and you can write back and ask us to look again.
Canada
Some of our visitors are in Canada. If you are one of them, the Personal Information Protection and Electronic Documents Act (PIPEDA) covers the information we collect about you.
Under PIPEDA you can ask what personal information we hold about you, ask for a copy of it, and ask us to correct it if it is wrong. We only collect what we need to answer you and do the work. We ask for your consent before we use your information for anything else, and you can withdraw that consent at any time. Withdrawing consent may mean we can no longer provide something you asked for, and we will tell you if that is the case.
Quebec
If you live in Quebec, Law 25 gives you more rights. You can ask us to stop using your information, ask us to delete it, and ask for a copy in a portable electronic format you can take somewhere else. You can also ask us to explain any decision about you that was made only by a computer. We do not make automated decisions about customers.
The person responsible for protecting personal information at MCR Services Inc. can be reached at [email protected] or (760) 210-0873. If you are not satisfied with our answer, you can contact the Commission d'accès à l'information du Québec.
Our website and the systems we use to handle these requests are hosted in the United States. If you contact us from Canada, your information is handled outside Canada and is subject to United States law.
Contact
Questions about this policy? Call (760) 210-0873 or write to 66 Jahan Dr, Mammoth Lakes, CA 93546.